FAQs

No. This website is a product catalog rather than a store — there is no cart, checkout, or published pricing. Once you have identified the fixtures you need, use the enquiry form or contact our sales team directly and we will prepare a quotation based on quantity, specification, and destination.

Yes. We can arrange samples of most catalog items for evaluation, and for larger specifications our team can prepare a mock-up so you can assess beam spread and colour rendering in the actual space. Contact us with the model numbers you are considering and we will advise on availability.

Minimums vary by product family and whether the item is a stock line or made to order. Standard indoor and outdoor fixtures are generally available in modest quantities; bespoke finishes and custom optics carry higher minimums. Your quotation will state this clearly.

Stock items usually ship within a short window of order confirmation. Made-to-order fixtures, custom finishes, and large project volumes require longer, and lead time is confirmed in writing at the quotation stage rather than estimated from the catalog.

We manufacture in Nantong, Jiangsu, China and support projects internationally, with regional sales offices in Riyadh, Dammam, and Jeddah serving the Saudi market. Shipping terms, duties, and delivery responsibilities are set out in your order documentation.

Use the Download Catalog button in the site header to get the current PDF. It contains the complete range with technical tables — model numbers, power, lumen output, dimensions, and base type — so you can circulate it internally while specifying.

Published figures for wattage, lumen output, colour temperature, CRI, and rated lifetime are nominal values measured under standard laboratory conditions and are subject to normal manufacturing tolerances. Real-world performance depends on ambient temperature, supply voltage, and driver selection. Where a project depends on a specific value, ask us to confirm it in writing before you specify.

Warmer temperatures around 2700–3000K suit residential and hospitality interiors where comfort matters most. Neutral tones near 4000K work well in retail and commercial spaces. Cooler outputs above 5000K are generally reserved for task, industrial, and security applications. Our team can advise per space if you are unsure.

Our outdoor range is built for exterior use, and each fixture's ingress protection rating is stated on its product page and in the catalog. Match the rating to the exposure of the installation — a covered walkway and an unshielded facade have different requirements.

Dimming support varies by product and driver. Where a fixture is dimmable, the compatible protocol is listed in its specification. Confirm driver and control compatibility with us before ordering, as mismatched dimmers are the most common cause of flicker.

Absolutely! We don't just supply fixtures; our team of lighting specialists can provide professional consultations to help you plan the perfect light distribution and ambiance for both residential and commercial spaces.

We collaborate with contracting companies, interior design studios, architects, and premium brands, alongside direct clients specifying lighting for their own developments. Projects range from single residential interiors to large architectural installations.

For suitable project volumes we can adapt finishes, optics, and dimensions, or develop a fixture to a specific brief. Share your drawings and performance requirements and we will advise on feasibility, tooling implications, and lead time.

Warranty periods vary by product family and are stated in the documentation supplied with each order. Cover assumes installation by a qualified electrician in accordance with our instructions and applicable local regulations, and that the fixture has been operated within its rated conditions.

Contact us as soon as possible with your order reference, the model number, and photographs of the issue. We will assess the claim and arrange replacement or repair where it falls within warranty.

Email [email protected] or call +966 581809055. Our offices are open Monday to Friday, 8:00am to 5:00pm. You can also use the contact form and we will respond to technical enquiries as quickly as we can.