Last updated:
This policy explains what personal data L&C collects through this website, why we collect it, and what rights you have over it.
We collect the minimum needed to answer enquiries and to send updates you have asked for. We do not sell personal data.
1. What we collect
Depending on how you use the website, we may collect:
- Enquiry details — the name, phone number, and message you submit through the contact form.
- Newsletter details — the email address you provide when subscribing.
- Technical data — IP address, browser type, device type, referring page, and pages viewed, recorded automatically by our servers.
- Correspondence — messages you send us by email or phone, and our replies.
2. How we use it
We do not use your data for automated decision-making that produces legal effects.
- To respond to enquiries, prepare quotations, and provide lighting design consultation.
- To send catalog updates and newsletters where you have asked to receive them.
- To maintain the security, availability, and performance of the website.
- To meet accounting, tax, and other legal obligations.
3. Legal basis
Where data protection law requires a legal basis, we rely on your consent for marketing messages, on our legitimate interest in operating and securing the website and responding to business enquiries, and on legal obligation where retention is required by law.
6. International transfers
L&C operates from Nantong, Jiangsu, China, with sales offices in Saudi Arabia. Your data may therefore be processed in a country other than where you live. Where we transfer data across borders, we apply safeguards appropriate to the jurisdictions involved.
7. How long we keep it
Enquiry records are retained for as long as needed to handle the enquiry and any resulting business relationship, and afterwards only where accounting or legal obligations require it.
Newsletter subscriptions are retained until you unsubscribe, which you can do from any message we send.
8. Your rights
Subject to applicable law, you may request access to your data, correction of inaccurate data, deletion, restriction of processing, or a copy in portable form. You may also withdraw consent to marketing at any time.
To exercise any of these rights, contact us using the details below. We may ask you to verify your identity before acting.
9. Security
We use technical and organisational measures appropriate to the sensitivity of the data we hold, including encrypted connections and access controls. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
10. Children
This website is intended for business and professional users. We do not knowingly collect personal data from children. If you believe a child has provided us data, contact us and we will delete it.
11. Changes to this policy
We may update this policy as our practices or legal obligations change. The revision date above shows when it was last changed; material changes will be highlighted on this page.
12. Contact
For privacy questions or to exercise your rights, email [email protected], call +966 581809055, or write to us at Nantong, Jiangsu, China.