Terms and Conditions

1. This website does not sell products directly

The website is a product catalog and enquiry channel. It does not provide a shopping cart, a checkout, or published pricing, and no order can be placed through it.

Submitting an enquiry, requesting a quotation, or contacting our sales team does not create a binding contract. A sale is formed only when L&C issues a written order confirmation or a signed sales agreement, and that document governs the transaction.

2. Product information and specifications

Technical values published on this website — including wattage, lumen output, colour temperature, colour rendering index, dimensions, base type, and rated lifetime — are nominal figures measured under standard laboratory conditions. Actual performance varies with installation, ambient temperature, supply voltage, and driver selection.

• Figures are subject to normal manufacturing tolerances.
• We may change specifications, finishes, or model numbers without prior notice as products are improved.
• Product photography is illustrative; colour and finish may differ from the delivered item.
• Where a project depends on a specific value, request written confirmation from our team before specifying.

3. Catalog and downloadable materials

The downloadable catalog is provided for reference by specifiers, contractors, and design professionals. You may store and circulate it internally for the purpose of evaluating or specifying our products.

You may not resell it, present it as your own, or alter its technical content.

4. Intellectual property

All content on this website — including the L&C name and logo, product designs, photography, drawings, and written descriptions — is owned by L&C or its licensors and is protected by applicable intellectual property law.

You may not reproduce, distribute, or create derivative works from this content without prior written permission, other than the limited catalog use described above.

5. Acceptable use

When using this website you agree not to:

• Interfere with its operation, security, or availability.
• Attempt to gain unauthorised access to any part of it or its supporting systems.
• Extract content systematically by automated means without permission.
• Submit false contact details or use the enquiry form to send unsolicited commercial messages.

6. Third-party links

The website may link to third-party sites, including social media profiles. We do not control those sites and are not responsible for their content, availability, or privacy practices.

7. Product warranty

Warranty terms are set out in the documentation supplied with each order and vary by product family. Nothing on this website extends, replaces, or limits the warranty in that documentation.

Warranty cover assumes installation by a qualified electrician in accordance with the supplied instructions and applicable local regulations.

8. Disclaimer and limitation of liability

The website and its content are provided on an “as is” basis. To the fullest extent permitted by law, L&C excludes implied warranties relating to the website itself, including accuracy, availability, and fitness for a particular purpose.

We are not liable for indirect or consequential loss arising from reliance on website content, including specification decisions taken without written confirmation from our team. Nothing here excludes liability that cannot lawfully be excluded, including liability for death or personal injury caused by negligence.

9. Governing law

These terms are governed by the laws of the People's Republic of China, and disputes are subject to the exclusive jurisdiction of the courts of Nantong, Jiangsu. Where you deal with our regional sales offices, additional local terms may apply and will be identified in your order documentation.

10. Changes to these terms

We may update these terms from time to time. The revision date shown above indicates when they were last changed, and continued use of the website after a change constitutes acceptance of the revised terms.

11. Contact

Questions about these terms can be sent to [email protected], by phone on +966 581809055, or by post to our office in Nantong, Jiangsu, China.